In June 2019 the Care Quality Commission (CQC) published their review report, ‘Smiling Matters: Oral health care in care homes.’The National Institute for Health and Care Excellence (NICE) had produced guidelines (NG48) recognising the importance of good oral care for adults in care homes. The aim is to maintain and improve oral health and ensure timely access to dental treatment.The NICE guidelines include recommendations for care home managers, staff and people who use services and their carers, focusing on: Care home policies on oral health and providing people with support to access dental services Oral health assessment and mouth care …
It was an absolute joy presenting thank you gifts and achievement certificates to our Summerwood team yesterday in recognition of their incredible work. …
Our Care Quality Commission (CQC) report has been published and we are proud to share with you details of our amazing report which has the rating of ‘Good’ in all 5 areas of Safe, Effective, Caring, Responsive and Well-led. CQC is the independent regulator of health and adult social care in England. The inspection was unannounced and took place over two days on the 27thFebruary and the 1stMarch 2018. Our teams have demonstrated their unfailing commitment to providing a high standard of care and support at Apple House. We would like to share below some of the report’s findings and …
Westminster Briefing: The first stop for public policy debate with Westminster and Whitehall. Jane Montrose, Managing Director of Apple House care group, and Romaine Lawson, Director of Operations, were thrilled to be invited to speak at a Westminster Briefing in London last week. The invitation followed the CQC ‘Outstanding’ rating of one of the group’s homes and focused on how leading services prepare for CQC inspections and met the updated CQC Assessment Framework. In attendance were leaders of charitable trusts and housing associations, as well as heads of councils from around the country and other care provider heads, totalling twenty …
Ms. Andrea Sutcliffe, CQC Chief Inspector, tweeted us today to say, “Many contratulations. Please pass on my best wishes to your team and everyone you support.” Ms. Sutcliffe’s tweet followed a CQC national press release today announcing Summerwood care home’s ‘Outstanding’ rating, the highest rating possible. Following the press release, Apple House Ltd were delighted to be contacted by local press taking up this good news story in an age when, all too often, the care sector is in the spotlight for more negative reasons. Apple House will be holding a celebratory party at Summerwood next month. Please follow us …
Following CQC’s national press release today, Apple House Ltd is very proud to announce that we have been awarded an ‘Outstanding’ rating for our Summerwood care home, New Milton, Hampshire. We are delighted that CQC’s report has reflected the ‘can do’ culture which is one of the driving forces behind what we do. It’s a wonderful way for the people we support and all of our Summerwood team to have their home and achievements recognised and commended by CQC, who we see as such a positive national regulator. The rating is a culmination of the company-wide philosophy of delivering person …
Over 100 people representing organisations and national adult social care stakeholders joined the CQC to mark the launch of the Quality Matters commitment. As it says in the document, ‘The quality of adult social care matters. It matters because people who use services should be able to expect person centred care that is safe, effective, caring and responsive. This care should be supported by good leadership and sustained by good use of resources.’ The document sets out a shared commitment to high-quality, person centred adult social care. It has been produced to make a difference in care services by working …
