In a statement released by Deborah Ivanova, Deputy Chief Inspector of Adult Social Care, CQC, Ms. Ivanova commended Summerwood’s team, said: “The team should be extremely proud of the work they do. I congratulate the staff at Summerwood for achieving our highest rating.” She went on to say, “Summerwood is providing an excellent culture that is open, person-centred and empowering.”
CQC also added, “Inspectors found a positive ‘can do’ culture within the home, led by the registered manager’s example. This was consistently commented on by relatives and health and care professionals who told CQC that staff were extremely responsive and provided personalised support that met people’s complex needs.” The report also found Summerwood staff to be ‘exceptionally positive,’ working under ‘clear and strong leadership.’
The Care Quality Commission (CQC) is the independent regulator of health and social care in England. As the chief regulatory body, they make sure health and social care services provide people with safe, effective, compassionate, high-quality care.
Approximately 1% of health and social care services achieve the coveted rating of ‘Outstanding,’ the highest rating awarded by CQC.