We are thrilled that Apple House Care Home has been awarded a ‘Good’ rating by CQC following their inspection this summer. The full report (published on 9th November 2015) can be viewed by following the link below. Warm congratulations to Registered Manager, Jayne Jackson, and her team at Apple House Care Home.
What did CQC say about Apple House?
People found the staff very kind and supportive. Staff treated people with kindness and respect and showed concern for their wellbeing in a meaningful way, acting promptly if they were distressed or in pain.
There was a stable, motivated, safely recruited staff team.
The home had a homely, informal, open culture that supported people to have active lives and make decisions for themselves wherever possible, with freedom to express their views and change their minds.