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Category: Quality Assurance

CQC Chief Inspector Congratulates Us!

Ms. Andrea Sutcliffe, CQC Chief Inspector, tweeted us today to say, “Many contratulations.  Please pass on my best wishes to your team and everyone you support.” Ms. Sutcliffe’s tweet followed a CQC national press release today announcing Summerwood care home’s ‘Outstanding’ rating, the highest rating possible.  Following the press release, Apple House Ltd were delighted to be contacted by local press taking up this good news story in an age when, all too often, the care sector is in the spotlight for more negative reasons. Apple House will be holding a celebratory…

Launch of ‘Quality Matters.’

Over 100 people representing organisations and national adult social care stakeholders joined the CQC  to mark the launch of the Quality Matters commitment. As it says in the document, ‘The quality of adult social care matters. It matters because people who use services should be able to expect person centred care that is safe, effective, caring and responsive. This care should be supported by good leadership and sustained by good use of resources.’ The document sets out a shared commitment to high-quality, person centred adult social care. It has been produced to make a difference in care…

Apple House Joins ‘John’s Campaign!’

Apple House care group are delighted to now be listed as participants of ‘John’s Campaign,’  following our family friendly pledge which can be viewed on their website HERE What is ‘John’s Campaign?’ “John’s Campaign is named after Dr John Gerrard, who died in November 2014 after a catastrophic stay in hospital. Shocked at how much damage disconnection can wreak on people with dementia, his daughter Nicci Gerrard and her friend Julia Jones co-founded the campaign with a single, simple principle: We should not enforce disconnection between carers and…

British Institute of Learning Disabilities…

We are proud members of BILD – The British Institute of Learning Disabilities and have been for many years. BILD is an organisation that champion’s people’s rights and enables support. Professor Gerry Simon set up BILD in 1971 because he was convinced there could be better support in the community for people with disabilities.  BILD has been championing the rights of people with disabilities ever since. BILD uses its skills, knowledge and experience to turn policy into practice, solve problems and improve support. In working with Government departments, local authorities, health trusts, service providers and mainstream…

Strategic Planning in LD Care…

Strategic Planning: Looking at Operational Goals. The Apple House Ltd Approach: The world of management and strategic planning can be full of jargon-based terms and phrases, which can take the core meaning away from readers who want to see the direction and aims a company wants to work towards. While it is crucial that our company has a clear strategic plan from directorship level, the methods which enable this plan to work through an operational route are key to achieving the common goal. This planning stage will assist the company forward through an ever-increasing demanding economy and climate…

The State of Health Care and Adult Social Care in England…

The State of Health Care and Adult Social Care in England 2015/16 looks at the trends, highlights examples of good and outstanding care, and identifies factors that maintain high-quality care. It was written by the Care Quality Commission (CQC) through their findings between Spring 2015 and Summer 2016. The report summarises that most services they inspect give ‘good’ care to the people they support even though they may now been doing this with less money to pay for it. It also states that adult care services have been able to maintain quality but that there is concern over…

CCTV Monitoring Systems in Care Homes…

CCTV Monitoring Systems Over the recent months we have been gathering information and consulting with our staff and residents regarding the use of CCTV in and around our services. The reason for this and our primary aim is to protect and safeguard the people who live, work and visit our services. We aim to install CCTV systems in all of our homes over the next 12 months. The system of recording is public and unconcealed, the cameras will be on display. There will not be any introduction of covert CCTV. As with any monitoring system that may be new and…

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