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Category: Leadership

CQC Chief Inspector Congratulates Us!

Ms. Andrea Sutcliffe, CQC Chief Inspector, tweeted us today to say, “Many contratulations.  Please pass on my best wishes to your team and everyone you support.” Ms. Sutcliffe’s tweet followed a CQC national press release today announcing Summerwood care home’s ‘Outstanding’ rating, the highest rating possible.  Following the press release, Apple House Ltd were delighted to be contacted by local press taking up this good news story in an age when, all too often, the care sector is in the spotlight for more negative reasons. Apple House will be holding a celebratory…

Summerwood is rated ‘Outstanding’ by CQC

Following CQC’s national press release today, Apple House Ltd is very proud to announce that we have been awarded an ‘Outstanding’ rating for our Summerwood care home, New Milton, Hampshire. We are delighted that CQC’s report has reflected the ‘can do’ culture which is one of the driving forces behind what we do. It’s a wonderful way for the people we support and all of our Summerwood team to have their home and achievements recognised and commended by CQC, who we see as such a positive national regulator. The rating is a culmination of the…

Launch of ‘Quality Matters.’

Over 100 people representing organisations and national adult social care stakeholders joined the CQC  to mark the launch of the Quality Matters commitment. As it says in the document, ‘The quality of adult social care matters. It matters because people who use services should be able to expect person centred care that is safe, effective, caring and responsive. This care should be supported by good leadership and sustained by good use of resources.’ The document sets out a shared commitment to high-quality, person centred adult social care. It has been produced to make a difference in care…

Congratulations! You’re a star!

Congratulations and very well done to two team members at Redcroft care home! Tom and Mandy have both achieved their Level Three Diploma in Health and Social Care (loud round of applause!) Skills For Care state: “Skills for Care strongly believes that, when delivered well, these qualifications will provide a capable, confident and skilled workforce. These qualifications will support workers to deliver compassionate care based on strong values and ensure dignity is experienced by all those who need care and support and their carers.” [Read their report HERE] We very proud of both Tom and Mandy and look…

Social Care: Making Things Better

As CQC release a new report into the state of adult social care, we ask: Are we doing enough as social care providers? “Having carried out over 33,000 inspections of around 24,000 different services, most of the adult social care sector is meeting the Mum Test, providing safe and high quality care that we would be happy for anyone we love, or ourselves, to receive. This is thanks to the thousands of dedicated staff and providers who work tirelessly to ensure people’s care is truly person-centred and meets their individual needs.”–Andrea Sutcliffe…

Please Vote for Us!

The National Learning Disabilities and Autism Awards will take place on 14th July 2017 at the ICC, Birmingham. About The Awards: The National Learning Disabilities & Autism Awards celebrate excellence in the support for people with learning disabilities and aim to pay tribute to those individuals or organisations who excel in providing quality care. About Apple House care homes: We aim to provide a service which is tailored to meet the individual needs of residents and is driven by the following four key principles: Rights Independence Choice Inclusion We believe that everyone at Apple House care homes should be able…

Congratulations!

Congratulations to two of our wonderful team members who have recently been promoted to Deputy Manager! We were thrilled to welcome Carly to our management team at Summerwood Care Home, New Milton and Mandy to our management team at Redcroft, Bournemouth.  Carly joined our organisation in 2013 and Mandy in 2015.  Both joined us as support workers, quickly demonstrating their professionalism and outstanding commitment to their roles, their teams and to the people they supported.  It was no surprise then that they achieved promotions to senior support work roles. Having subsequently undertaken ‘acting deputy manager’ roles, both Carly…

Empowering people within residential care…

Empowerment is achieved when your strengths, not your weaknesses, are magnified. At Apple House care homes we absolutely, categorically, emphatically, LOVE empowerment for all! Isn’t it a wonderful feeling to be empowered?  To take control of your life and your choices, to feel valued and to know your self-worth. Empowerment can be achieved through so many ways in day to day life. Residing in a residential care home does not mean being stripped of empowerment.  At Apple House, empowerment is apparent everywhere that you look.  Our Fire Marshall is a resident.  Our Health and Safety Officer&#8230…

Strategic Planning in LD Care…

Strategic Planning: Looking at Operational Goals. The Apple House Ltd Approach: The world of management and strategic planning can be full of jargon-based terms and phrases, which can take the core meaning away from readers who want to see the direction and aims a company wants to work towards. While it is crucial that our company has a clear strategic plan from directorship level, the methods which enable this plan to work through an operational route are key to achieving the common goal. This planning stage will assist the company forward through an ever-increasing demanding economy and climate…

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